KPI Dashboards

Creating comprehensive dashboards for the HR department was crucial. These included a Saudization Tracker, an Onboarding/Offboarding Tracker, and a Nationality Chart with extensive filtering options.

• CR Status: Shows color-coded compliance status of the commercial registration based on the Saudization.
• Disciplinary Actions: Trackes incidents and resolutions, promoting workplace discipline and control.
• Violation Fines Tracker: Monitors fines and penalties, ensuring accountability.
• Staff Turnover %: Analyzes employee retention rates, identifying areas for improvement and concerns.
• Vacation Liability: Tracks accumulated leave, aiding financial planning and reducing the company’s liability.
• Accommodation Usage: Monitors company-provided housing utilization, optimizing resource allocation.
• Head Count Tracker: Provides an overview of total staff by brand level, supporting workforce planning and control.

Benefits and Insights for HR These KPIs provided actionable insights for improving HR processes. Monitoring compliance status ensured adherence to regulations while tracking disciplinary actions and violation fines promoted accountability. Staff turnover analysis helped manage retention, and vacation liability tracking aided financial planning. The headcount tracker supported workforce management.

Sample Dashboard: Coming Soon!

The supply chain dashboards I developed tracked savings, stock movement KPIs, and expiry alerts.

• Savings: Monitors cost-saving initiatives, identifying areas for further reduction.
• Stock Movement KPIs: Tracks inventory turnover and stock levels, optimizing inventory management.
• Expiry Alerts: Highlights approaching expiry dates, reducing waste, and ensuring product quality.
• Supplier Payments: Monitors supplier payments, ensuring budget underachievement whilst maintaining stock.
• Stock Cover: Assesses the adequacy of stock levels, ensuring sufficient inventory without overstocking/understocking.
• Top SKUs: Identifies the best-selling products, optimizing stock levels for high-demand items.
• Petty Cash: Tracks maverick expenses, enabling better financial control.

Benefits and Insights for Supply Chain These KPIs provided insights into cost management and inventory control. Monitoring savings helps identify cost-saving opportunities, while stock movement KPIs optimize inventory levels. Expiry alerts reduce waste, ensuring products are used within their shelf life. Supplier payments ensured control of spent, and maintaining vendor relationships, while stock cover and top SKUs helped manage inventory efficiently.

Sample Dashboard: Coming Soon!

Warehouse KPIs For the warehouse, I implemented KPIs such as Order Fulfillment, Inventory Variance, Storage Capacity %, Petty Cash, Pick Rate, Damaged Stock, and Overtime, logistics consist of

• Order Fulfillment: Tracks the percentage of orders completed on time, providing insights into operational efficiency.
• Inventory Variance: Monitors discrepancies between recorded and actual inventory, and highlights areas for accuracy improvement.
• Storage Capacity %: Assesses the usage of warehouse space, ensuring optimal storage management.
• Petty Cash: Tracks maverick expenses, enabling better financial control.
• Pick Rate: Measures the speed of order picking, identifying efficiency improvements.
• Damaged Stock: Monitors the amount of damaged goods, helping reduce waste and promote control.
• Overtime: Tracks extra working hours, providing insights into workload management.

Benefits and Insights for Warehouse These KPIs provide insights into operational efficiency and inventory accuracy. Monitoring order fulfillment ensured timely deliveries, while tracking inventory variance and damaged stock helps reduce discrepancies and waste. Pick rate and storage capacity metrics optimize warehouse operations.

Sample Dashboard:

Logistics KPIs In logistics, I focused on Delivery on Time, Cost Per KM, Fuel, Maintenance, Overtime, Petty Cash, Per Diem, and Car Wash.

• Delivery on Time: Measures punctuality of deliveries, ensuring customer satisfaction.
• Cost Per KM: Analyzes transportation costs, optimizing route planning and expense management.
• Fuel: Monitores fuel consumption, highlighting opportunities for cost savings.
• Maintenance: Trackes maintenance activities and costs, ensuring vehicle reliability.
• Overtime: Manages additional working hours, balancing workloads.
• Petty Cash: Monitores maverick expenses, enhancing financial oversight.
• Per Diem: Trackes daily allowances, ensuring accurate financial reporting and control.
• Car Wash: Manages cleanliness expenses, and maintains vehicle standards.

Benefits and Insights for Logistics These KPIs provide insights into transportation efficiency and cost management. Monitoring delivery on time ensured punctuality, while cost per KM and fuel metrics help optimize expenses. Maintenance tracking ensures vehicle reliability, and managing petty cash and per diem enhances financial control.

Sample Dashboard: Coming Soon!

Repairs and Maintenance KPIs For repairs and maintenance, key metrics includes Job Closure Rate, Cost per KM, Fuel, Maintenance Cost, Number of Jobs, and Overtime.

• Job Closure Rate: Monitors the completion rate of repair jobs, ensuring timely resolutions.
• Cost per KM: Assesses maintenance costs relative to distance, optimizing budget allocation.
• Fuel: Tracked fuel expenses, identifying efficiency improvements.
• Maintenance Cost: Monitors overall maintenance expenditures, controlling costs.
• Number of Jobs: Tracks the volume of repair tasks, managing workload distribution.
• Overtime: Manages extra working hours, improving workforce efficiency.

Benefits and Insights for Repairs and Maintenance These KPIs provide insights into operational efficiency and cost management. Monitoring job closure rates ensured timely task completion, while cost per KM and fuel metrics optimize expenses. Tracking maintenance costs and job volumes help manage workloads and control budgets.

Sample Dashboard:

For the finance department, key KPIs include Daily Financial Reporting on Time, Monthly Financial Reporting on Time, Number of Journal Entries, Accounts Payable, Accounts Payable Aging, Accounts Receivable, and Payroll Release, which mainly focuses on departmental performance rather than the company’s overall financial insight as it’s a part of a managerial departmental review.

• Daily Financial Reporting on Time: Ensures timely daily financial updates, enhancing decision-making.
• Monthly Financial Reporting on Time: Tracks monthly financial summaries, supporting strategic planning.
• Number of Journal Entries: Monitors the volume of journal entries, ensuring accurate financial records.
• Accounts Payable: Tracks outstanding payments, optimizing cash flow management.
• Accounts Payable Aging: Analyzes overdue payables, highlighting potential cash flow issues.
• Accounts Receivable: Monitores outstanding receivables, ensuring timely collections.
• Payroll Release: Trackes the timely release of payroll, ensuring employee satisfaction.

Benefits and Insights for Finance These KPIs provide insights into operational efficiency mainly rather than the company’s overall financial performance.

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For the IT department, key KPIs include IT Budget, Communication Errors for Applications, Help Desk Calls, Server Up Time, Threads, and ZATCA Errors.

• IT Budget: Monitors IT spending, ensuring budget adherence.
• Communication Errors for Applications: Tracks application errors, improving system reliability.
• Help Desk Calls: Monitors help desk activity, identifying areas for IT support improvement.
• Server Up Time: Tracks server availability, ensuring operational continuity.
• Threads: Monitors server thread activity, optimizing performance.
• ZATCA Errors: Tracks compliance errors, ensuring regulatory adherence.

Benefits and Insights for IT These KPIs provide insights into IT performance and reliability. Monitoring the IT budget ensures financial control while tracking communication errors and help desk calls to improve system support. Server uptime and thread monitoring optimize performance, and ZATCA error tracking ensures compliance.

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For the marketing department, key KPIs include Marketing Budget, Review Ratings Lowest, Complaints, Social Media Status, and Followers Tracker.

• Marketing Budget: Monitors marketing spending, ensuring budget adherence.
• Review Ratings Lowest: Tracks lowest review ratings, identifying areas for improvement.
• Complaints: Monitors customer complaints, enhancing service quality.
• Social Media Status: Tracks social media activity, optimizing engagement strategies.
• Followers Tracker: Monitors follower growth, enhancing brand visibility.

Benefits and Insights for Marketing These KPIs provide insights into marketing effectiveness and customer engagement. Monitoring the marketing budget ensured financial control while tracking review ratings and complaints helped improve service quality. Social media status and follower growth metrics optimize engagement and brand visibility

View Sample Dashboard: